Customer Reviews on Black Rhino Floors
See what real customers are saying about Black Rhino Floors from Google Reviews, Facebook and Yelp.
After doing extensive research, I went with Black Rhino because they use a Polyurea instead of epoxy. It is more flexible and durable in Wisconsin weather. The crew started at 9:00 AM and were finished by 6:00 PM. I couldn't be happier with how it turned out.
Very nice people to work with. Punctual and professional. They provided a folder explaining the process of the floor installation and the products used.The crew sent to our home were also top professionals.
Brian was very prompt to contact me with an initial email and with every need of communication from that point on after we chose them to do our laundry room floor. Very prompt, professional, friendly, and excellent communication skills. Followed through on all "promises"; company has an exceptional work ethic and mission statement that is reflected in their work and product delivery. Very focused on delivering an excellent product with complete customer satisfaction! I would HIGHLY recommend this company!
I had my 40 yr old garage floor done at the end of Oct., 2019 (yes it was at the same time as our earliest snow storm). The young men from Black Rhino were great to work with, they watched the weather and got here so we could get it done before winter set in. I would recommend them every day for their work eithic and responsiveness. I love my garage floor and have received many compliments on it. Friends/neighbors have all stopped in to see it. Thank You Black Rhino.
Great experience with Black Rhino Floors, They delivered exactly what I expected. I would highly recommend. A family run company that shows they care about the finished product.
We are a Wi. Water Utility and had been looking for a floor coating contractor who could install epoxy floors. The existing floor was over 40yrs old chemically pitted, cracks and had several layers of old paint. Found Black Rhino Floors online loved the web site and examples of what our floors could look like. I got a hold of them through their web contact portal and Brian called back the same day. We set up an appointment to meet on site. He brought samples and made a thorough evaluation of our needs to make a recommendation. We followed his coating recommendations and the finished product exceeded our expectations. They showed up when they said they were going to show up, they cleaned up after themselves and there was no surprises on the cost. I will use them again.
Ben, Brian and the guys did a outstanding job at our shop. They are timely and very organized. We will be using them on all our new custom homes for polishing or epoxy flooring needsJason Ruebl Ruebl Builders
Great company to work with. Floor looks better than I thought it would and couldn't be happier with the way it turned out. Brian was true to his word on price. I through some curve balls at them as I couldn't get everything out the way they would have liked. I had to get creative with my table saw so I suspended it from the ceiling so it would be out of their way. It took a couple days longer but that was OK by me. Thanks Brian and Black Rhino floors.
Unlike some other bidders on our job, Brian was personable and thorough, carefully explained his product and procedures, and did not pressure us for a quick decision. A very competitive bid made the choice easy. When unexpected conditions were encountered on the job, the crew worked through them and continued late into evening to be sure the work was completed properly and on schedule. Taken together, we think this is the good, "old-fashioned" way to do business.
All around great experience and highly recommended. I updated a pitted garage to epoxy. The quote process was quick and straight forward. Brian was very knowledgeable and friendly. The actual work was high quality and my garage looks so much better.
Brian is the consummate professional. He stayed in constant contact with me every step of the way. The team were pros and I could not be happier with my garage floor. All of my neighbors were impressed. Several have come over and requested to see the floor.Thanks Brian!Doug McCall Waukesha
The team at Black Rhino did an awesome job on my garage floor. They use excellent products and are professional installers. Their communication was excellent and they worked hard to accommodate my schedule to complete the garage floor before my movers showed up. I would definitely hire again and recommend them highly!
Great experience from start to finish! Brian was the perfect guy to sell me on Black Rhino floors, Not pushy, very polite and professional! The team effort from Ben, Megan, Brian was incredible! Thanks for the hard work and effort on such a hot day! My floor looks amazing!.
Great work and communication throughout the process doing our garage floor. Not only are we happy with how it turned out, the cars are happy too!
Highly recommend Black Rhino Flooring. I had my garage floor finished with flakes and epoxy. It looks great! Brian and his team delivered as promised. I had to have them come back to redo and touch up an area I wasn't satisfied with. They came back immediately and took care of my concerns. Their pricing, professionalism and customer service are second to none!
From the beginning process to the end result, the team at Black Rhino did a fantastic job on our garage floor. I initially requested some information on a Sunday afternoon and within an hour Brian called to answer my questions. He did a great job of explaining the entire flooring process making it understandable and excited to learn more! The pricing was reasonable and the communication throughout was great. They went above and beyond to make sure expectations were met. I also got to watch some of the work being done while at the same time learning more about the people who work for the company. I really enjoyed and appreciated hearing about how this family run company got started and how they have grown over a short period of time. I would highly recommend having your garage, basement, etc. floor done by Black Rhino. Besides my garage floor looking awesome, the overall experience was great!
This company is amazing! I had Black Rhino install 1,500+sq ft of flooring in the dog daycare area at The Pooch Palace in West Bend, They accommodated our business schedule as much as was possible, so we had minimal downtime. They worked into the small hours of the morning and it looked great. The customer service, communication, and interaction was perfectly executed, and the follow up service was superb! Thank you Black Rhino for a floor that will likely outlive me...
Black Rhino is a great company to work with. Along with very competitive pricing, they answered all questions during the quoting process, and they addressed all concerns after the initial application. Our garage floor looks great!
BEN AND BRIAN DID AN AWESOME JOB IN OUR NEW FRONT OFFICE AT COACHWORK AUTO BODY. THEY WERE ACCOMMODATING WITH OUR CONSTRUCTION SCHEDULED AND FINISHED ON TIME.
I am very please with the work performed by Black Rhino Floors. I had my garage floor epoxied and couldn't be more happy with the service this company provided. From the first meeting for the initial consultation to final top coat, I was very impressed with the attention to detail, care and skill of their team. The process of turning my drab and worn concrete slab into a showpiece began with a knowledgeable evaluation of my floor, then a very thorough surface prep and lastly the final product was applied. The equipment they use is top of the line matched with top of the line professionals made me very glad I went with Black Rhino, Great job guys!UPDATE 8-16-18:Had floor done in the beginning of July and within the first week rust from two existing rust spots on the concrete slab started to seep through the coating and pools on top. This despite having a 15 lbs moisture barrier applied to the slab under the epoxy coating. The owner has been responsive and thinks he has a solution. Unfortunately it will require removing the coating to do the repair and then they will have to patch the 2 areas. The floor looks so nice now, I'm really hoping that it still looks good when they are done. I am waiting for them to do the repair and will update on how the patch work looks and if they can prevent the rust from re-appearing.
I can honestly say I have never given a review before because I’m not a social media type of guy and I like to fly under the radar. That being said I felt compelled to post why Brian and Ben of Black Rhino far exceeded my expectations for the polishing of my floors in the Third Ward . First they were great with communication and being there when they said they would for all aspects of the job from quoting to final product. Second and very important is that they are really pleasant guys to work with. Please and thank you guys like myself. Lastly is my floors look like terrazzo because of their long hours of hard work. This is wordy but what a great experience, please consider Black Rhino!
Brian and his team were professional from the beginning. I love my new garage floor.My home is 50 years old and the garage floor was in bad shape. The workers were professional, respectful, and had pride in their work. The price was fair and reasonable. I highly recommend them!
Bridget Van L.
From the initial visit that Ben & Brian made to us to quote our garage floor, they were friendly and professional. The floor looks great and I highly recommend them. We are fortunate to have found them and glad we supported a local company.
I absolutely love the floor they installed. It's a multi-color flake floor with with some random metallic flake mixed in giving it a very cool, high-end look at a great price. I would recommend Black Rhino Floors to anyone looking for a garage floor...our friends all love it.
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